Planner Scheduler – Public Works / Drain Maintenance

  • Full Time
  • Memphis, TN
  • Salary: $35,030.84 - 52,540.80

Website City of Memphis

Works under the general supervision of an assigned supervisor to schedule work, complete projects, and utilize resources in an efficient timely manner. Schedules and maintains assignments and re-assignments of employees and contractors pertaining to various divisional related Property Maintenance functions such as preparation of discharge agreements with industries, issuing notices of violations to industrial users, food establishments and waste haulers for non-compliance of established regulations, projects and programs such as the Grass Mitigation Program, the Storm Water Pollution Program, Storm Water Fee Collection Program, and water pollution property maintenance. Ensures compliance with various state and federal agencies, and state and federal regulations as well as applicable City of Memphis Code of Ordinances. Establishes schedules based on priorities of sites to minimize travel time using maps or other documents. Monitors employees or contractors using a Global Positioning System (GPS) current work order system to determine the location, length of time spent on assignment and daily productivity of work crews. Plans and schedules meetings pertaining to various contractors, agencies, City service centers, and City of Memphis property owners. Interacts with the 311 Support Center to resolve citizens’ complaints and if necessary contacts the City Attorney’s office regarding claims filed. May prepare special reports regarding repairs and maintenance for administrative personnel in City and County departments, the State, Federal Emergency Management Agency (FEMA), and the Environmental Protection Agency (EPA) when applicable. Analyzes service request to assess conditions and determine the type and availability of equipment necessary for assigned crews. Receives and reviews internal and external incident reports, inquiries, and complaints regarding various violations. May receive emergency calls from the City Council, Mayor’s Office and other City officials concerning mitigation of various properties and schedules in a timely manner. Utilizes specialized knowledge to resolve issues and/or direct them to the appropriate City or external agency contact for resolution. Enters and retrieves data for various system applications such as current work order system and Oracle. Creates spreadsheets and databases and develops reports for documentation, scheduling, and reporting purposes as related to administrative personnel in the City, County, State, MLGW,EPA and/or FEMA agencies utilizing Oracle and work order system. Provides information and logistical support to the appropriate staff. Monitors the progress of assigned projects based on established schedules and updates management. Maintains, sorts, organizes, and archives files as required.

1. Performs additional functions (essential or otherwise) which may be assigned.

Typical Qualifications
TYPICAL PHYSICAL DEMANDS: Must be able to communicate clearly verbally and in writing. Requires the ability to operate general office equipment such as a computer, telephone and/or radio. May involve constant contact with public, agencies, crews and staff. Requires the ability to communicate with internal and external personnel/officials. May be required to operate specialized computer software for development of databases and reporting purposes.

TYPICAL WORKING CONDITIONS: Major of the work is performed in an office environment. May occasionally be exposed to various weather conditions.

Minimum Qualifications
High school graduate or equivalent and six (6) years’ experience in planning and scheduling projects. One (1) of the six (6) years’ experience working with Microsoft applications and/or recording keeping; or any combination of experience and training which enables one to perform the essential job functions. Working experience of grass mitigation, ground services, code ordinances and Oracle is strongly preferred Experience working with public, environmental, or regulatory agencies such as TDOT, FEMA, OSHA, EPA and TDEC, or related projects using a GPS tracking system and preferred. Experience in scheduling public meetings, educational functions, public relations programs, and visual stream assessment also preferred.

Special Requirements
The City Charter requires that City Employees must establish residence within Shelby County within six (6) months from date of Employment. Proof of residence will be required at the time of hire.

Division: Public Works
Service Center: Drain Maintenance